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Resolved

Live Flight Info falling behind

Sep 12, 2026 at 2:15am UTC
Affected services
Live Flight Info (Gate/Inbound/Status/etc)

Resolved
Sep 12, 2026 at 3:53am UTC

We’re back! Live Flight Info should be up and running in real time. Thanks for bearing with us.

Updated
Sep 12, 2026 at 3:44am UTC

The timestamps appear to be working again. We have reset our connection and are working back through the data to make sure we didn't miss any updates. The connection should be caught up and back to live in the next 10-15 minutes.

Updated
Sep 12, 2026 at 3:25am UTC

Our data provider has fixed their issue and it appears that updates are getting pushed through. However, this issue remains in a "degraded" state for now because their flight updates appear to all have the same timestamp from prior to the incident. Our system uses that timestamp to determine if an update is old and so it may not be generating notifications. We have reached out to FlightAware and are waiting on a response.

Updated
Sep 12, 2026 at 2:52am UTC

We have been notified that our upline data provider is aware of the issue and working to resolve it.

Created
Sep 12, 2026 at 2:15am UTC

The connection to our data source for live flight info appears to be falling behind by more than 10 minutes. We are investigating.